Safaricom Kenya Contacts and Headquarter Location


Safaricom Kenya is the biggest Telecommunication Company in Kenya. The firm’s headquarter is located along Waiyaki Way in Westlands.The mobile number and crucial contacts are as follows

Communications and PR Team

Email: [email protected] (This is for media queries ONLY)

Phone: +254 722 003272

Safaricom Limited
P.O Box 66827, 00800 Nairobi

CEO’s Office

Email: [email protected]

Careers and HR

Jobs and Internships – Log on to Career Portal and upload your CV and apply.

General Queries – [email protected] (NO applications are processed over email, only through the PORTAL)

Customer Support Team

PrePay: Call 100 (Free) Or +254 722 002100 (chargeable)
Email: [email protected]

PostPay: 200 (Free) Or +254 722 002200 (chargeable)
Email: [email protected]

Data Queries: [email protected]

Online Support Team

Twitter – @Safaricom_Care and @SafaricomLTD

Facebook –